Configuring Form Messages, Redirects, and Automatic Replies

Form Setup includes several settings that control what a user sees before and after submitting a form and whether the user receives an automatic email reply.

Greetings and Confirmations

The Greeting Message is optional. It appears above the form on public pages and can be used for instructions, context, or introductory text.

The Confirmation Message appears after the form is submitted when no redirect is used. Use this message to thank the user, confirm that the submission was received, or explain any next steps.

Using Redirects

Redirect to page on submit sends the user to another page after submission instead of showing the confirmation message.

When Redirect to page on submit is enabled, enter the full redirect URL. The URL should begin with https://.

The redirect setting sends users to a specified URL after the form is submitted.

Use a redirect when the user should land on a dedicated thank-you page, payment page, download page, or another page that continues the workflow.

Use the Confirmation Message when a simple on-page message is enough.

Automatic Replies

Enable automatic replies to submissions sends an email response to the person who submitted the form.

Automatic replies can include:

• Reply Address
• Subject Line
• Auto Response message

Use automatic replies when the submitter should receive a copy of instructions, a confirmation message, or follow-up information.

Automatic replies require a valid email field in the form so the CMS knows where to send the reply.

If automatic replies are enabled, make sure the site's domain is configured to allow the hosting server to send email. If the domain's SPF record is not configured correctly, automatic replies can be blocked or marked as spam.

Learn More

For notification emails sent to site staff, see Configuring Form Notifications and Email Behavior. For building the fields users complete before submission, see Building a Form with Field Management.